The average worker receives more than 100 unwanted automated unwanted robocalls annually. Whether you are working at your office or in your home, robocall spam arrives from varied parts of the world. In 2019 alone, nearly 58 billion robocalls arrived with unwanted offers delivering telemarketing or other promotions. US business lost more than $9.5B in productivity time and theft losses due to robocalls according to published TechRepublic sources.
The robocall epidemic is making dangerous and costly inroads into businesses causing productivity and profitability losses. This epidemic is a broad class of nuisance and malicious calls delivered via an often-stolen Voice Over IP (VoIP) or Unified Communications (UC)-based computer system. The Federal Trade Commission (FTC) said that in 2018 it received about 400,000 complaints about robocalls every single day. Most robocalls are productivity interrupting missives aimed at defrauding unassuming businesses of their earned money. Examples include automated telemarketing/voice SPAM, voice phishing, impersonations, call spoofing and scammers. According to the FTC, scammers made an average of $430 per successful connection, reported an average more than 250,000 robocall complaints every two weeks, out of which 35,000 are new numbers.
To limit robocall damage, most wireless carriers are adopting FCC framework of interconnected standards called STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted information using tokens). STIR/SHAKEN limits the number and dangerous exploits of robocalls hitting networks by verifying the caller ID number legitimately initiating the call.
RedShift Networks offers a tested and proven STIR/SHAKEN compliant solution. Combined with the UCTM patent approved technology, RedShift Networks helps customers uniquely combine behavioral analytics, real time scoring system, fingerprinting, fraud detection and threat intelligence database. This approach delivers a real-time, context driven visibility and protection in detecting and blocking robocalls through sophisticated algorithms, customer data sources, honeypots and other global detection and elimination mechanisms.