Enterprise Compliance Requirements »

Secure UC and VoIP Enterprise Compliance Requirements

Today’s enterprise mix of cloud, prem and hybrid real-time applications require compliance covering UC and VoIP applications in regulated industries like healthcare, finance, government services, international business, and legal services. For actionable compliance insight, RedShift Networks software delivers analytics and threat management of real-time applications (e.g. Cisco Webex, MS Teams, Avaya, and Zoom) to meet the reporting needs of the most challenging regulatory requirements including Sarbanes-Oxley Act (SOX), the Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA) regulatory, General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS) compliance.

Every enterprise and their cloud service provider use voice over IP (VoIP) technology for new and existing voice/data communications. VoIP communications now is subject to security and privacy requirements imposed by EU, US federal and/or state statutes. Robocalls also continue to plague real-time communications services subject to electronic communications regulations including enhanced emergency (E911) services.

RedShift’s solution helps enterprises expedite SOX, GLBA, HIPAA, GDPR and PCI compliance.

Read the Managed Services Whitepaper from RedShift Networks

Why Unified Communications – Including VoIP – Require RedShift Networks Compliance Safeguards

All these regulations share a common trait —the protection of the integrity and/or privacy of certain types of information. A SOX auditor, for example, examines internal controls such as password strength, encryption, and vulnerability testing. Areas of concern might be whether your VoIP implementation maintains usage logs, how you use these logs in the billing process, and how you track administrative changes. This is where RedShift Networks UCTM software expertly manages your VoIP network, users, and protects clients from loss of network and UC services, confidentiality loss of sensitive data, financial loss, identity theft and IT systems attacks through the voice infrastructure.

Compliance in Action at NetFortis

NetFortris uses RedShift Networks to ensure compliance-level protections in the financial services and insurance space, among others. Read the press release »

“By deploying RedShift, we now see every one of our data centers in a single view for all forms of fraud, hacking attempts, and more, for fast remediation and defense. RedShift offers a huge time and attack coverage advantage, and provides many useful tools beyond ‘anti-fraud’.”

Tom Swayze
EVP Technology